Skip to main content

You are here

Welcome to the ShoreTel Blog

image of question mark
May 18, 2017
Written by Pam Bednarczyk, Content Marketing Manager
​ The best way for companies to keep their customers coming back is to resolve problems on the first contact. More than 80% of consumers who switched from one provider to another because of poor service said they would have stayed if their issue had been addressed on the first try, according to...
Read More
|
The ShoreTel Teamwork Social Media Contest
May 16, 2017
Written by Pam Bednarczyk, Content Marketing Manager
On May 2, we kicked off a social media contest seeking the best tips and ideas to improve personal or team productivity at work. Lots of great suggestions were shared on our ShoreTel social channels, but one resonated with all of our judges thanks to its practical, easy-to-implement advice: “Don't...
photo of a tipped scale to symbolize justice
May 11, 2017
Written by Pam Bednarczyk, Content Marketing Manager
Expectations for cloud communications have been high for several years, and for good reason: Benefits include increased productivity, greater collaboration and lower costs, just to name a few. Cloud adoption rates support the hype. Businesses have been moving steadily and consistently toward cloud-...
A group photo of 5 multi-ethic Millennials
May 10, 2017
Written by Pam Bednarczyk, Content Marketing Manager
With more Millennials in the workplace than any other generation, it’s inevitable that corporate culture will change – and swiftly. In fact, this generation’s influence is being felt already. According to the Wall Street Journal , the Millennial force is forcing businesses to rethink the...
hand drawing of an organization chart
May 09, 2017
Written by Pam Bednarczyk, Content Marketing Manager
If you’re in charge of rolling out your company’s new communications technology, it’s important to remember that you can’t do it all by yourself. It takes a team to launch a new digital initiative. So before you even begin planning, identify the people who will play pivotal roles in helping you...
African American businessman
May 04, 2017
Written by Pam Bednarczyk, Content Marketing Manager
What’s high on the CIO’s priority list for the coming months? According to the 2017 Gartner CIO Agenda Survey , it’s digitization – the use of digital technologies to change a business model and provide new revenue and value-producing opportunities. Gartner gathered data from 2,598 CIO respondents...
Two metal gears to demonstrate change versus old habits
May 03, 2017
Written by Pam Bednarczyk, Content Marketing Manager
If you’re about to roll out new communications technology, you may be interested in learning more about how the basel ganglia works. The basel ganglia is part of the brain, and a brief foray into neuroscience will explain why it has the potential to help you increase user adoption. The Power of...
ShoreTel Teamwork Social Media Contest
May 02, 2017
Written by Pam Bednarczyk, Content Marketing Manager
In today’s fast-paced business environment, everyone is looking for ways to work faster, smarter and better. That’s why we’re on the hunt for your best tips to improve personal or team productivity at work. The ShoreTel Teamwork™ social media contest officially kicked off on May 2, 2017, and will...
Multiple hands touching the cloud
April 27, 2017
Written by Pam Bednarczyk, Content Marketing Manager
In the not-so-distant past, workplace collaboration meant sending hard copies of documents around the office and discussing the status of a project around a conference table. Then, a couple of decades ago, innovations such as word processing, spreadsheet software and the Internet introduced us to...
Illustration of three dinosaurs
April 26, 2017
Written by Frederic Gillant, Vice President & Managing Director APAC, ShoreTel
The daughter of one of my friends asked me an interesting question recently. She said, “What was it like growing up when there wasn’t any technology?” I laughed, but she was serious. I gave her plenty of examples – from lasers to landing on the moon – but it didn’t matter. In her mind, the...

Pages

Search Google Appliance

Type a keyword into the box above, then press Enter.